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The Westin Cozumel Hotel, Cozumel

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From109US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Costera Norte Km 4.8, Cozumel, Mexico, 77622

The Westin Cozumel is a rejuvenating hotel located in Cozumel, Mexico, known for its blend of luxury and adventure. It offers an innovative approach to relaxation with its resort-style amenities and proximity to local attractions. This hotel features 152 rooms that cater to both families and couples, providing modern comforts with breathtaking views of the Caribbean Sea.

Location

Located about 6 miles from Cozumel's vibrant city center, The Westin Cozumel offers easy access to local attractions and activities. The resort's private dock facilitates excursions, including scuba diving, snorkeling, and eco-tours. Cozumel International Airport is approximately 3.5 miles away, though the hotel does not provide an airport shuttle service.

Rooms

Each of the 152 rooms includes thoughtful touches such as premium bedding and air conditioning. Guests can enjoy amenities like flat-screen TVs with cable channels and well-appointed private bathrooms. Many rooms feature outdoor whirlpools or private plunge pools, adding an element of seclusion and luxury. With the option for 24-hour room service, comfort is prioritized throughout the stay.

Eat & Drink

The hotel is home to three unique dining options, including Cuzamil, known for its romantic atmosphere and exceptional views. Guests can savor dishes from the Inca Maya Menu while enjoying seasonal fruits, homemade bread, and natural juices. At the Lobby Bar, handcrafted cocktails can be enjoyed with a stunning ocean view. An innovative menu caters to diverse culinary preferences, including the Eat Well Menu.

Leisure & Business

Leisure activities are abundant, with options such as a semi-Olympic pool surrounded by palm trees, a spa offering wellness treatments, and a fitness center equipped with state-of-the-art equipment. The PADI Dive Center provides expert instructors for diving excursions directly from the hotel. Facilities for business and special events include accessible meeting spaces.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One-Bedroom Oceanfront King Studio
Max:
2 persons
61 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Private pool
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One-Bedroom Oceanfront King Studio
Max:
2 persons
41 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Private pool
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Classic King Guest Room
Max:
3 persons
42 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Fireplace
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Getting around

A list of all available modes of transport

City Center
Cozumel 3.0 mi
Airports
Cozumel (CZM) 4.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Fishing

Guest Parking

  • Dryer

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Rooftop pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Facial
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Air conditioning
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Costera Norte Km 4.8, Cozumel, Mexico, 77622
Map view
Carretera Costera Norte Km 4.8, Cozumel, Mexico, 77622
Nearby
San Juan Beach
San Juan Reef
1900 ft
Restaurants
Restaurante Gaviotas
100 ft
Carretera Costera Norte Km 4.8 Westin Hotel
Buccanos at Night
1700 ft
Playa San Juan Costera Norte km 4.5

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
8.3
Location
7.5
Service
7.0
Dining
5.5
Guest reviews
7.4/10
based on 4 reviews
8.2
8.2/10 based on 299 reviews
Alfred
United Kingdom, February  2024
6.0/10

I had a pleasant stay overall at this hotel. The room was comfortable and the staff were friendly. However, there were some issues with the service and dining options left something to be desired. The location was convenient and the view was lovely.

Rooms
7.0
The room was good, but I had to make several requests for daily servicing and fresh towels. Additionally, access to rooms seemed limited to those booking through the Marriott website.
Service
5.0
The service was a bit hit or miss. While some staff members were friendly and spoke good English, others seemed disinterested and unfriendly. There were instances of overbearing behavior which was off-putting.
Location
8.0
The location was phenomenal, with a crystal-clear sea filled with fish right outside. However, the overall presentation seemed a bit outdated despite being a new hotel.
Dining
5.0
The dining experience was below expectations, especially in comparison to breakfast. Limited options and repetitive dishes served buffet-style were disappointing.
Facilities
6.0
The facilities were basic and functional, nothing extraordinary but sufficient for a comfortable stay.
James
United States of America, January  2024
8.4/10

My stay at the hotel was fantastic! The rooms were beautifully designed, clean, and very comfortable, and the staff was incredibly helpful and kind. The location was perfect, just a pane of glass separating us from the crystal clear sea full of fish. The dining experience could use some improvement compared to breakfast, but overall, it was a wonderful experience.

Rooms
9.0
The room with a canopy and hot tub on the terrace was amazing. It was large and comfortable.
Service
9.0
I met very friendly and helpful staff during my stay. They were amicable in dealing with any issues that arose.
Location
8.0
The location was phenomenal, with a beautiful view of the clear sea full of fish. However, it was unfortunate that the hotel had to shut down for half a day multiple times due to private functions.
Dining
7.0
The dining experience was quite good, but the French fries were served in an unappetizing sauce, which was a bit disappointing.
Facilities
9.0
The facilities were modern and convenient, perfect for a comfortable stay.
Lois
United States of America, November  2023
7.2/10

The hotel offers super nice rooms with a wonderful view and a design that blends organic and minimalism beautifully. The rooms are very spacious, luxuriously fitted, clean, and extremely comfortable. However, the service needs more training and is a bit unapologetic at times. The location is a bit tricky due to occasional closures for private functions and a small appearance although the hotel is new. The dining experience is a mix of good and less appetizing options, and the facilities are well-equipped for a comfortable stay.

Rooms
9.0
I absolutely loved the super spacious and luxuriously fitted room with an incredible ocean view.
Service
7.0
Although friendly, the service could benefit from more training to enhance the overall guest experience.
Location
6.0
The location had its drawbacks with occasional closures and a small appearance despite being a new hotel.
Dining
6.0
The dining experience offered a mix of good options but some were presented in an unappetizing manner.
Facilities
8.0
The hotel boasts well-appointed facilities that cater to various guest needs.
Jerry
United States of America, July  2023
7.0/10

The hotel offers impeccably clean rooms with modern amenities and comfortable beds, although there is a strange smell inside. The location is by the beach, providing a phenomenal view of the crystal clear sea. The service is wonderful, with helpful staff, but there were occasional instances of rudeness. The dining experience, however, is poor compared to breakfast. Overall, a mixed but decent stay.

Rooms
8.0
The rooms were impeccably clean and provided modern amenities with comfortable beds, but there was a strange smell inside and a lack of fresh towels.
Service
7.0
The service was wonderful overall, with very helpful staff, but there were occasional instances of rudeness that were unexpected for a 5-star hotel.
Location
8.0
The hotel is located by the beach, offering a phenomenal view of the crystal clear sea. However, there were issues with the smoke alarms and limited dining options.
Dining
5.0
The dining experience was poor in comparison to breakfast, with limited options available.
Facilities
The facilities are generally good, with opportunities for improvement.
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