The Westin Cozumel Hotel, Cozumel

I had a pleasant stay overall at this hotel. The room was comfortable and the staff were friendly. However, there were some issues with the service and dining options left something to be desired. The location was convenient and the view was lovely.

My stay at the hotel was fantastic! The rooms were beautifully designed, clean, and very comfortable, and the staff was incredibly helpful and kind. The location was perfect, just a pane of glass separating us from the crystal clear sea full of fish. The dining experience could use some improvement compared to breakfast, but overall, it was a wonderful experience.

The hotel offers super nice rooms with a wonderful view and a design that blends organic and minimalism beautifully. The rooms are very spacious, luxuriously fitted, clean, and extremely comfortable. However, the service needs more training and is a bit unapologetic at times. The location is a bit tricky due to occasional closures for private functions and a small appearance although the hotel is new. The dining experience is a mix of good and less appetizing options, and the facilities are well-equipped for a comfortable stay.

The hotel offers impeccably clean rooms with modern amenities and comfortable beds, although there is a strange smell inside. The location is by the beach, providing a phenomenal view of the crystal clear sea. The service is wonderful, with helpful staff, but there were occasional instances of rudeness. The dining experience, however, is poor compared to breakfast. Overall, a mixed but decent stay.